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Proof

What the work looks like in practice

20VII Build is new, so we're upfront: the case studies below are illustrative mocks built from real patterns we've seen, plus our own products. No invented client logos, no fake numbers dressed as results.

Illustrative example scenarios — not real customer case studies. No client logos or testimonials.

Our product
Trades & service

Trade AI — receptionist for trades

Problem
Owners on the tools miss 30–50% of inbound calls.
Approach
24/7 AI answering with qualification, missed-call text-back and human escalation.
Result
Illustrative example — every call answered, job details captured before callback.
Example scenario
Trades, 4 locations

Multi-site plumbing group

Problem
Enquiries scattered across four phone numbers and two inboxes.
Approach
Single intake layer, automated triage by suburb, job software handoff.
Result
Illustrative example — response time cut from hours to minutes.
Example scenario
Clinics

Allied health clinic group

Problem
Reception overloaded; new-patient enquiries abandoned at peak times.
Approach
After-hours AI intake, booking links, automated pre-appointment forms.
Result
Illustrative example — after-hours enquiries captured instead of lost.
Example scenario
Construction

Commercial fit-out contractor

Problem
Quote pack assembly took two days per tender.
Approach
Templated quote generation with AI drafting and human sign-off.
Result
Illustrative example — quote turnaround measured in hours.
Example scenario
Field services

Field jobs portal (internal build concept)

Problem
Paper job cards and re-typed timesheets.
Approach
Mobile job capture, photo evidence, automated timesheet rollup.
Result
Illustrative example — one entry point, no double handling.
Example scenario
Franchise, 20+ sites

Franchise network rollout

Problem
Franchisees building their own off-brand websites.
Approach
Location page system with central brand control and local lead routing.
Result
Illustrative example — consistent brand, local enquiries routed correctly.

How we prove it instead

Three things you can check before you commit

Hear the receptionist

Run the simulated call on the AI Receptionist page and judge the script yourself.

See the prototype first

Every build starts with a clickable prototype you can put in front of staff.

Paid discovery is yours

A$1,500, credited against the build — and the scope document is yours even if you walk away.

Want to be the first real case study?

Early clients get direct access to the people building the work, and a commitment to publish the numbers honestly.

Book a 20-minute review See pricing anchors