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Australian technology partner for SMEs

AI, websites and software that help businesses win more work and waste less time

We start with the money leak, not the technology. Missed calls, dead website pages, manual admin, or a system your business has outgrown — we diagnose it, prototype the fix, then build it for a fixed price.

24/7

Calls answered by AI

2–4 wks

Typical AI go-live

Fixed

Scope and price

100%

You own the work

Start here

Which of these is happening in your business?

Pick the symptom. We'll show you what fixes it, what it costs to ignore, and where to go next.

What fixes it

AI Receptionist / Trade AI

A 24/7 answering layer that picks up every call, qualifies the job, captures details and routes urgent work to a human.

The cost of doing nothing

One missed job a week on a A$2,400 average ticket is roughly A$124,000 of lost revenue a year.

  • Every call answered, day or night
  • Missed-call text-back within seconds
  • Job type, suburb, urgency and budget captured
  • Emergency work escalated to a real person

What we do

Four ways we make businesses money

Each one stands alone. Most clients start with the loudest problem and add the next once it's paying for itself.

AI Receptionist / Trade AI

A 24/7 answering layer that picks up every call, qualifies the job, captures details and routes urgent work to a human.

  • Every call answered, day or night
  • Missed-call text-back within seconds
  • Job type, suburb, urgency and budget captured
  • Emergency work escalated to a real person
Explore AI Receptionist / Trade AI

Conversion-led websites

Websites built around the enquiry, not the brochure. Clear offer, proof, one obvious next step on every screen.

  • Offer and proof above the fold
  • One primary action per page
  • Fast on mobile, built to be found
  • Tracking so you know what converts
Explore Conversion-led websites

AI & business automation

We map the admin, then remove it: intake, quoting, follow-up, scheduling and reporting handled automatically.

  • Enquiry intake straight into your system
  • Quote drafting and follow-up sequences
  • Document and report generation
  • Escalation rules so nothing goes silent
Explore AI & business automation

Custom apps, portals & software

Paid discovery, a clickable prototype you can test with staff and customers, then a fixed-scope build in milestones.

  • Paid discovery with a real scope document
  • Clickable prototype before code
  • Web and mobile apps, staff and client portals
  • Milestone delivery, fixed price per milestone
Explore Custom apps, portals & software

Free mock audit

See what a commercial website review looks like

Enter any business website. This prototype generates five sample findings the way our real review does — conversion path, speed, proof, intake and tracking.

Free lead magnet

5-point commercial website audit

Not a page-speed report. Five commercial checks on whether your site turns visitors into enquiries.

Sample output

Pricing anchors

Fixed scope, fixed price, no hourly drift

These are anchors so you can budget before a call. Custom work is scoped in paid discovery, then fixed.

Website Launch

A$3,995

fixed scope

Best for: Small businesses replacing a tired or DIY site

  • Up to 6 conversion-led pages
  • Copy direction and structure
  • Mobile-first build, fast load
  • Enquiry forms + call tracking ready
  • Search basics and analytics
Scope a Launch site

Growth Website

Most chosen

A$7,995

fixed scope

Best for: Businesses that need the site to actively sell

  • Up to 15 pages incl. service/location pages
  • Conversion strategy and messaging workshop
  • Lead capture, quote request, booking flows
  • CRM or job-software handoff
  • 90-day improvement window
Scope a Growth site

Custom website / portal

from A$12,500

scoped in discovery

Best for: Multi-site, franchise or logged-in experiences

  • Location or franchisee page systems
  • Client or staff login areas
  • Integrations with existing systems
  • Role-based permissions
  • Staged rollout plan
Talk portals

Illustrative — subject to scope. Trade AI plans are being audited — tailored setup quoted per site.

How we work

Diagnose → Prototype → Build → Launch → Improve

You see and click the solution before anything gets built. That's where projects are won or lost.

  1. 01

    Diagnose

    We find where money leaks: missed calls, dead pages, manual handoffs, unqualified leads.

    Output: Commercial findings and a priority order

  2. 02

    Prototype

    You see and click the solution before anything is built. Cheap to change at this stage.

    Output: Clickable prototype and fixed scope

  3. 03

    Build

    Delivered in milestones with a fixed price per milestone. No open-ended hourly drift.

    Output: Working software, reviewed each milestone

  4. 04

    Launch

    Go live with tracking, training and documentation so your team actually uses it.

    Output: Live system, trained staff, measurement

  5. 05

    Improve

    Monthly review of the numbers that matter, then the next highest-value change.

    Output: Improvement backlog and reporting

Risk reversal

Why this is a safe decision

20VII Build is built for owners who have been burned by open-ended technology projects.

Fixed scope, fixed price

Every engagement is written down before it starts. If scope changes, you approve it in writing first.

Milestone payments

You pay as value lands, not all up front. Each milestone has a demo and an acceptance step.

No surprise invoices

No hourly creep, no mystery line items. If we got the estimate wrong, that's our problem.

Real contracts, Australian entity

Plain-English agreements, clear IP ownership, GST-compliant invoicing.

You own everything

Code, content, accounts and documentation are yours. No hostage hosting.

Discovery credited

Paid discovery is A$1,500 and is credited against the build if you proceed.

Proof

Products and illustrative case studies

Prototype content: mock case studies plus our own products, shown so you can judge the mechanics.

Illustrative example scenarios — not real customer case studies. No client logos or testimonials.

Our product
Trades & service

Trade AI — receptionist for trades

Problem
Owners on the tools miss 30–50% of inbound calls.
Approach
24/7 AI answering with qualification, missed-call text-back and human escalation.
Result
Illustrative example — every call answered, job details captured before callback.
Example scenario
Trades, 4 locations

Multi-site plumbing group

Problem
Enquiries scattered across four phone numbers and two inboxes.
Approach
Single intake layer, automated triage by suburb, job software handoff.
Result
Illustrative example — response time cut from hours to minutes.
Example scenario
Clinics

Allied health clinic group

Problem
Reception overloaded; new-patient enquiries abandoned at peak times.
Approach
After-hours AI intake, booking links, automated pre-appointment forms.
Result
Illustrative example — after-hours enquiries captured instead of lost.
Example scenario
Construction

Commercial fit-out contractor

Problem
Quote pack assembly took two days per tender.
Approach
Templated quote generation with AI drafting and human sign-off.
Result
Illustrative example — quote turnaround measured in hours.
Example scenario
Field services

Field jobs portal (internal build concept)

Problem
Paper job cards and re-typed timesheets.
Approach
Mobile job capture, photo evidence, automated timesheet rollup.
Result
Illustrative example — one entry point, no double handling.
Example scenario
Franchise, 20+ sites

Franchise network rollout

Problem
Franchisees building their own off-brand websites.
Approach
Location page system with central brand control and local lead routing.
Result
Illustrative example — consistent brand, local enquiries routed correctly.

FAQ

The questions owners actually ask

Talk to a human

Twenty minutes. One clear answer.

We'll ask about lead volume, response times and admin load, then tell you the single highest-value fix. No deck, no obligation.

Book a 20-minute review below

Book a review

20 minutes, one clear answer

What hurts most right now?
Pick a preferred time

Validated on send · fails closed if delivery isn't configured

Not sure which problem is costing you most?

Book a 20-minute commercial review. We'll tell you the single highest-value thing to fix — even if it isn't us who fixes it.